True 360° - Connect the entire Customer Journey for end-to-end insights
Stay up to date on every touchpoint by having all customer data in one place. Capture in-product data from multiple sources and receive packaged insights to predict churn and automatically create tickets when users hit roadblocks.
Intelligent Support Bot - Escalate and resolve issues from Slack
Context switching kills productivity. Now you can have tickets escalated in real-time and resolve them directly from the apps you use most.
Integrate Customer Feedback Straight into your Products
No need to duplicate work. Integrate your support apps with your development tools to close the loop for bugs and enhancement related support issues.
Issue Prevention - Be proactive and preempt churn
Use AI to predict issues or the potential for churn and engage with users when it matters most.
Go live implementation
Vision to production in weeks
Discuss best practices from market leaders
Outcome: Prioritized Automation Plan
Collaborative building session (1-4hrs)
Outcome: Working Automation
Pre-roll out testing & business unit training